Troutville Auto Repair

BEST * FIVE STARS * Finding a trustworthy service for your car is almost as hard as finding a good Doctor. Fortunately, I found Cavalier and Mike Cassell. Very professional, great follow up and most important - GREAT SERVICE, supported by very knowledgeable, experienced and top rated technicians. After living in Roanoke for five years - this is the ONLY place I will now take my cars.

A Huge thank you for the outstanding service from start to finish on my recent visit Monday June 22, 2020. I called June 22, early afternoon to inquire on getting my AC checked. My fan was only blowing hot air. James was cute ours and offered me 3:30 slot that very day. I said yes and asked for approximate cost. I took it in at 3:30 and shortly thereafter gave me the summary of their assessment. The belt that drives the AC had broken and required replacement before they could check the Freon. This vehicle is a 1999 Subaru Outback. I agreed and the part was delivered but was not the right part and the man from the parts store said he would bring it by as he was heading home. I explained my obligation of childcare my need to be home by 6 pm, and James was very diligent to cover all the basis to accommodate my schedule. Excellent service from start to finish and my AC was working perfectly and I was home right in time. Many thanks to every one who made this possible I apologize i did not ask the technician name who repaired my car but please let him know how appreciative I am. God bless him and all of the Cavalier folks and I pray and believe for your continued great success in all you do. Thank you for being there.

Trustworthy agency. They find the problems and fix them giving you a detailed explanation of what is wrong (if anything). They are good to tell you when something does not need to be done---which saves money!!! Pleasant workers and a comfy waiting area. I would this recommend Cavalier to anyone!

Always has been a great place to take your vehicle to get good pricing and very efficient service. Highly recommend.

Nice , Professional , personnel

Very rude

Timely and competent work as usual.

Took my car in last week for a front and rear alignment ever since I left there shop I have been very happy with the way my car drives. I would for sure recommend cavalier auto to anyone that needs repair or just a simple oil change.

great people great work

While driving south from Alexandria to my home in Abbeville LA, I had an accident that required a tow. The very courteous VA state trooper assisted me in dispatching a tow truck. I asked the driver to take me to a place that can handle my situation. Being apprehensive in an unknown area, I ultimately was very pleased with the professionalism that was extended to me. The visual reports were very impressive, and have relayed my experience to several people since returning home. Thank you JC for your professionalism.