Troutville Auto Repair

First time there was for an inspection- they forgot to put my radiator cap back on, I had to purchase a new one thankfully before my engine was damaged. Second time was for an oil change- I was charged $90 for $30 worth of oil for a total of $115 for an OIL CHANGE. I’m sure they ran the price up because they knew I was paying with a gift certificate they gave me for messing up my first visit. They will 100% take advantage of you and are not trustworthy.

Service is always great and my car problems always solved. I have a 20 year old Subaru Forester and the mechanic who specializes in repairing Subarus has always provided me with excellent service. In addition, Mike Cassell is wonderful and completely honest in assessing any problem. He is the greatest! Thanks to Mike and your whole team.

Some miscommunication with doing oil change and inspection on truck but Mike stepped up and made it happen at the end of a long day for them. I really appreciated it and will continue to use them. They made it right...Great customer service!

As I said in a previous review, Cavalier Auto is the only repair business that I trust to completely take care of my vehicles. This current repair of the brakes on my truck was above my expectations. Technician James kept me informed of the work and cost and his work was outstanding. Again, I am completely satisfied with their performance.

Very knowledgeable, fair pricing, customer service excellent, fixed the problem with my car.

Great service. Upfront pricing. I know when the work is done, it is done right.

This is a great shop. The staff is friendly and happy to accommodate your needs. I have dealt with many auto shops over the years that try to get you to agree to unneeded work. That has not happened here.

Work was well done. This was my first visit. I will be returning.

Very over priced. My car had its sway bar fixed and it was fine but a week later it started dying in the middle of the road. Apparently they didn’t detect that problem when I paid 1000 dollars for my car to be fixed. They wanted me to pay 2000 dollars on a car that is worth 1300. You would think they would point out the age and value of your car but nope. Also they took about a week to get my car inspected. In conclusion very unhelpful and over priced.

Knowledgeable-efficient-only place we take our vehicles for everything!