Troutville Auto Repair

This is a great shop. The staff is friendly and happy to accommodate your needs. I have dealt with many auto shops over the years that try to get you to agree to unneeded work. That has not happened here.

Work was well done. This was my first visit. I will be returning.

Very over priced. My car had its sway bar fixed and it was fine but a week later it started dying in the middle of the road. Apparently they didn’t detect that problem when I paid 1000 dollars for my car to be fixed. They wanted me to pay 2000 dollars on a car that is worth 1300. You would think they would point out the age and value of your car but nope. Also they took about a week to get my car inspected. In conclusion very unhelpful and over priced.

Knowledgeable-efficient-only place we take our vehicles for everything!

BEST * FIVE STARS * Finding a trustworthy service for your car is almost as hard as finding a good Doctor. Fortunately, I found Cavalier and Mike Cassell. Very professional, great follow up and most important - GREAT SERVICE, supported by very knowledgeable, experienced and top rated technicians. After living in Roanoke for five years - this is the ONLY place I will now take my cars.

A Huge thank you for the outstanding service from start to finish on my recent visit Monday June 22, 2020. I called June 22, early afternoon to inquire on getting my AC checked. My fan was only blowing hot air. James was cute ours and offered me 3:30 slot that very day. I said yes and asked for approximate cost. I took it in at 3:30 and shortly thereafter gave me the summary of their assessment. The belt that drives the AC had broken and required replacement before they could check the Freon. This vehicle is a 1999 Subaru Outback. I agreed and the part was delivered but was not the right part and the man from the parts store said he would bring it by as he was heading home. I explained my obligation of childcare my need to be home by 6 pm, and James was very diligent to cover all the basis to accommodate my schedule. Excellent service from start to finish and my AC was working perfectly and I was home right in time. Many thanks to every one who made this possible I apologize i did not ask the technician name who repaired my car but please let him know how appreciative I am. God bless him and all of the Cavalier folks and I pray and believe for your continued great success in all you do. Thank you for being there.

Trustworthy agency. They find the problems and fix them giving you a detailed explanation of what is wrong (if anything). They are good to tell you when something does not need to be done---which saves money!!! Pleasant workers and a comfy waiting area. I would this recommend Cavalier to anyone!

Always has been a great place to take your vehicle to get good pricing and very efficient service. Highly recommend.

Nice , Professional , personnel

Very rude