Troutville Auto Repair

These guys saved our day and trip Could not b more helpful in finding a tire which was awesome and having us on the road in 2 hrs Ever in the area and need help with you car Be sure to visit this place Thank you so much guys...

I receive exceptional service every time I step into Cavalier Automotive! My most recent visit included a significant amount of work. When the lunchtime hour came around, the technician working on my car worked through his lunch hour so that I would not have to wait longer than necessary... I was blown away by this incredible gesture of kindness. Highly recommend!!

My sister recently recommended Cavalier Auto to me as I have been searching for a reliable service center since leaving my dealership service center. I am so grateful she did. I am very impressed with the service I received from the moment I entered the building until I picked up my car. Cavalier does an amazing job at communicating with you. They gave me a quote before the service that was lower than what I was expecting based on internet research and the quote was the amount I paid. They also had my car ready by the end of the day even though I was told it might be the next day before I could pick it up. Cavalier will be my choice from this point forward for servicing my car. Very impressed!

Very professional and helpful service as always.

This time it was back to Cavalier to have their experts check and get some advice on a 2009 Toyota with 120,000 miles that I am considering buying. They briefly road tested and checked the car from engine compartment devices, battery, fluids, filters, etc. to steering, suspension, tires & brakes front and rear. It took about an hour at a very reasonable cost. They concluded that the car is in great condition, only needing a manufacturer recommended change of spark plugs (at 120,000mi) and repair of a slightly ozing power steering hose. They also provided a detailed cost estimate of recommended services and answered all my concerns, like discovering that the required spark plugs (iridium & platinum?) cost $40 each. Ouch! I did decide to buy the car and it will be serviced at Cavalier like our other car.

Brought a car in for inspection at 8am. They let it sit there for 7 hours without touching it. Don't waste your time with these people like I did.

Thanks to James and the mechanics for speedy and honest service. Truly makes a difference.

What a wonderful staff team! Taking in our vehicles for general service or repair has always been a rewarding experience! Couldn't ask for better service, courtesy, accommodations, and care. This group of people are the type you want to do business with anytime! Much appreciation after all the years of being our main auto service center! Thank you again, Steve & Judy Baldwin

Great place to take your vehicle to. They always fit my vehicle in no matter how busy they are. They are very polite and very knowledgeable and friendly. Thank you for the great work you guys do.

Another 5000+ miles have gone by as indicated by the 'Maint. Req' light on the dash. Withe my wife leaving town again in a few days, our Toyota Avalon needed a quick oil change. Your crew was great, scheduled the car the next day and I was out within the hour of arriviing. In addition to just changing the oil, as you likely kow, they also inspected the car overall, tires, fluids, and checked the battery. The battery test showed that a replacement is recommended, but I decided to wait as the car has started fine through the past winter and we're getting into summer weather when a lot less cranking power is needed to start. Hope I was right. Larry, I have been bringing our car to your shop for almost 6 years. I appreciate and have confidence in you and your staff to do it right the first time. See you again in anoter 5000 miles.