Troutville Auto Repair

(540) 283-9220
Mon - Fri: 7:30 AM - 5:30 PM
5

Awesome services as always! I love that you offer WiFi so I can work while I wait for my service to be completed. An additional services was suggested and Ron took the time to educate me on it since I had many questions. I love you guys!

We love you guys too Mary. It was an honor to explain services to you. It is for customers with needs like yours that we have WiFi.Thank you so much for coming in that day.Ron

- Cavalier Automotive
5

As always, excellent service.

Carl It is always such a blessing to see you come in. You are also one of our top Lyoness customers as well. Thank you so much for your business.Ron

- Cavalier Automotive
5

Courteous service.

Thank you so much for taking the time to leave a survey. Ron

- Cavalier Automotive
5

Why is it even when i make an apointment and am there early in the a.m. my vehicle isn't ready until closing time in the evening? The service however is excellent!

Hi there Allen,We are sorry if there was a break down in communication on our part. We though we had your vehicle for the day. If you need it back by a certain time, please let us know in the future and we will do our best for you as always.

- Cavalier Automotive
5

No problems as usual. Excellent service and speed.

Thank you for your response and your patronage.

- Cavalier Automotive
4

nice to work with,got the job done

You are such nice customers to deal with, thank you so much for your business.

- Cavalier Automotive
5

My truck broke down in Roanoke, and left me stranded. Great and prompt service!! I would give them a solid review in every way. Exceptional communication!

WOW! It is always so humbling to hear how we have helped someone in need. We are so glad we could be a source of rescue for you when you were broke down. Thank for the kind words.Ron

- Cavalier Automotive
5

My service need was addressed within minutes of entering the building. The staff member was professional and helpful. The waiting area was clean and neat and the restroom was spotless. As a female I usually hate to take my car and wait for service since many places seem dirty and uncomfortable. I usually wait for the weekend to have my husband available to pick me up to avoid automotive repair shops. This was a sudden issue with my car so I had to get to someplace for repairs.It turned out to be a minor issue and I was back on the road within 20 to 30 minutes, including the time it took to change my oil. The staff member took time to explain exactly what was wrong with my car, and kindly sent me on my way. Costs were reasonable as well.

Thank you so much for your kind words Judy. We try very hard to keep our facility clean, it is nice to be recognized for that. We are grateful for you.Ron

- Cavalier Automotive
2.5

My service need was addressed within minutes of entering the building. The staff member was professional and helpful. The waiting area was clean and neat and the restroom was spotless. As a female I usually hate to take my car and wait…

5

I came in without an appointment and it was lunchtime. I needed a state inspection and oil change. They took me right in and I was out under an hour. Very friendly and helpful. I will definitely go back!!!

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