Troutville Auto Repair

1891 reviews
(540) 283-9220
Mon - Fri: 7:30 AM - 5:30 PM
5

As always, the service is great and the costs are in line with everyone else. It is always a pleasure to do business with the people at Cavalier.

Thank you for the kind words Gary. It is always good to see you. We appreciate you and your business. See you again soon.

- Cavalier Automotive
5

This was my first visit to Cavalier. Ron was very friendly, helpful, and genuinely appreciated my business. I only needed a state inspection this time, but I will certainly return for auto maintenance and repair as needed. The building is clean, welcoming, and shows that they care about their business and their customers. I was positively impressed and would recommend Cavalier to my family and friends.

It was a real honor to meet you Todd. Thank you for bringing your vehicle here. It is always good to see new people come through the door, especially those as kind and impressionable as yourself. Thank you so much for your kind feed back on the impression we made on you. We will always work hard to keep up that level of service to you and your family. Be blessed today.

- Cavalier Automotive
5

Always quality service, reasonably price; and equally important, staff who demonstrate the utmost honesty in dealing with you.

Hi there Barry. Thank you for coming here. We always look forward to seeing your smiling face come through the door, band aids in all. Heal up quick my friend and always duck at low bridges and cabinet doors. :>}

- Cavalier Automotive
5

Great service, as always!

Thank you as always Ken. It was great to see you both yesterday. Stay happy and healthy until we see each other again. :>}

- Cavalier Automotive
5

Thanks for the great customer service and excellent communication while working on my Jeep "winter rat" . Will continue bringing my other vehicles in when necessary. Thanks again.

Hey Bob....it was really good to meet you in person. It was an honor taking care of the ol "winter rat" as you call it. LOL We are always glad at the prospect of new customers and new relationships. Thanks again and hope to see you again real soon.

- Cavalier Automotive
3

I appreciated having your man to pick up my car for inspection -- sorry, I was too late to get the free inspection at the middle of the month -- maybe next year!!!

Thank you Odessa for your business.

- Cavalier Automotive
1

The 1998 Jeep Cherokee with the replacement tranny has a couple of issues. First, it still has the exact same loud hard "thunk" that I brought it in for when shifting from Park into reverse. Second, the exhaust system is MUCH louder now, suggesting that the header may have been cracked or some other exhaust system component is now cracked or not reassembled tightly. The sound is so loud that it's quite difficult to carry on a conversation while driving without nearly shouting.

You have our attention Doren. As you know from your years of dealing with us here, there is no intent to do poor work nor will we back away from our covered warranty on labor and parts. Give us a chance to stand behind our work .... and we will. Allow us to apologize for anything that we may have missed or overlooked...if this is the situation. If there is a part failure that we installed, we have no problem standing behind that as well. We will call you for an opportunity to bring it back and let us see what the problem is. Thank you for being our customer Doren.

- Cavalier Automotive
4.5

Courteous, friendly and apt was on time. Price charged for service done was very reasonable.

Thank you Charles + Kathy for the favorable review of your most recent visit with us. Until we see you again, have a great day and let us know if there is anything we can do for you.

- Cavalier Automotive
5

As always, great service and friendly people at a reasonable price.

Thank you Fleet for the kind review. Until next time sir.....be blessed.

- Cavalier Automotive
5

Fast and efficient!

Thank you Jennifer for taking your valuable time to let us know how we are doing for you. We appreciate you.

- Cavalier Automotive
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