We had a problem develop suddenly and took it into the shop. They immediately diagnosed it as potentially serious but were booked solid for about a week. Because of the seriousness of the problem, they did not want me to drive the car so instead drove me to my home. We were in a quandary as I was supposed to travel that day so began shopping for a rental. Although it was supposed to be "worked in" at some point in about an hour and a half I received a call. They had bumped it up due to my situation and made the repair. Although the problem was serious, it was also something which could be fixed immediately. They drove back out and picked me up. Car fixed. Awesome. Great customer service.
Thank you for kindness toward us. It is not often that we are able to take the steps that we took on this one. Quite often it works the other way around but we are glad when we are able to take the steps needed to satisfy any situation that presents itself. We are glad it all worked out this time. Thank you for the kind review and for taking your time to write it. Have a great day E.W. :>}
- Cavalier Automotive